Payment System: Our card payment systems are secure (the 'padlock' icon that you see when entering personal details and a credit card number). Your payment information is maintained securely and your personal data is not shared with anyone.

Mailing Address: We accept credit card orders only where the mailing address is the same as that of the cardholder. This is checked with the card issuer and/or cardholder's bank before the transaction is put through.

Phone Number Validation: During the ordering and payment process we require a valid phone number. Before the order is processed, our anti-fraud system will call to validate the phone number and confirm your purchase. This is to facilitate evidence-gathering if and only if a transaction later proves to be fraudulent. The information is used for no other purpose.

ID Verification: To prevent fraudulent transactions, you may be required to verify your Identity with one our billing attendants over the phone. This process is short, automated, and it will prevent stolen credit card use.

Customer's IP Address: During the ordering and payment process we record the internet address (IP address) of the customer's computer. This is to facilitate evidence-gathering if and only if a transaction later proves to be fraudulent. The information is used for no other purpose.

Guaranteed Delivery: All goods are electronically tracked and delivered as soon as the transaction is complete. If you feel something has gone wrong with your order, please contact us.

Transaction Watch: Our payment processing partners operate intelligent systems which look for suspicious transactions or usage patterns and report them. We always check to ensure that orders are legitimate before goods are dispatched. Sometimes, for your protection, we will contact you to verify an order - this will not affect delivery times.

Prosecution: We investigate and pursue attempted fraud to the full extent the law allows. This includes the recovery of civil compensation and costs as well as criminal prosecution. Our Anti-Fraud department will submit and pursue all fraud attempts.

Reporting Credit Card Fraud
Anti-Fraud Government Recourses
What is the Department of Justice doing about Internet Fraud?

Customer Advice: We strongly recommend that you:

- Keep a record of your transaction with us - preferably a printout
- Keep the emails that we send you to confirm payment and the delivery of goods
- Always check your shipment immediately and carefully
- Never send payment details to us by email

Thank you for your help in making the internet a safe place to shop. Enjoy your visit to our site.